I have exactly same problem with Eaton UPS Companion 1.03 and Eaton Ellipse ECO. "Communication with the Device has Failed" all the time. %uFEFFAlso when i open Eaton UPS Companion%uFEFF it crash most of the time.
Is there any fix?
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Re: Eaton - Communication with Device has Failed
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Eaton - Communication with Device has Failed
Have anyone found fix yet? I have same problem with 5110 devices... Latest IPP and the communication is lost many times each day. Most of them restores after two minutes... some will be on error for all day. I can't believe this is not getting fixed ASAP. It is 2015 already... In future I think we will buy APC UPS-es instead. this is unacceptable...
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Re: Eaton - Communication with Device has Failed
In hopes of best resolving this issue for all Spiceheads contributing to this post and still having difficulty, please reach out to me directly. My e-mail is JeffreyCKennedy@eaton.com. I will follow up accordingly with each of you and provide a plan of action to resolve these issues for you. Thank you for your patience to this point.
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Eaton - Communication with Device has Failed
something worked out for me after few years of dealing with this problem (of course, not constantly): I've just changed a (access) password in a way that it does not contain exclamation mark (that's: !)... maybe it's an issue with (some) special characters?
Regards,
Josip
Update: ignore this post... :-) still no luck with communication... nothing to do with exclamation mark or whatever other character...
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