Eaton - Communication with Device has Failed

tcp179 wrote:

Well, no such luck... in fact, the server already had "Eaton" firewall rules allowing this IPP traffic.

Eaton, please advise when this will be fixed or we will have to select another UPS vendor! Thanks

Pierre and Bruce,

Thanks for continuing to support Eaton. Sorry for the very delayed response, but this was an older thread and we simply didn't catch it as we would have liked.

A loss of communications can happen due to one or more reasons - it is very difficult to identify as a single cause especially over a thread. I wonder if some of the issues above are different though the alarms and symptoms are similar. In any case, failures due to the complexity of firewalls do happen.

We were specifically aware of issues connecting with vCenter after the 1.40 version and this specific issue was resolved on 1.42. There are still...