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Eaton - Communication with Device has Failed

Thanks David!  I have contacted Jim in the communications software dept.  He was extremely helpful and we have resolved the issue.

IPP with the legacy cards (CONNECTUPS-X, etc.) doesn't require a login and password.  IPP with the newer cards such as NETWORK-MS, etc. do!

So, in your IPP configuration on the computer/server, select the "Settings", "Shutdown" section, then edit the "Power Source", and in the "Access Parameters" section, enter the login and password that you configured for the NETWORK-MS card.

Communications errors fixed!


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